Terms & Conditions

The terms and conditions stated are subject to change without prior notice. However we strive to maintain them at every effort. In case of any changes that can be due any factor or government taxes and other charges that can directly affect the rates or tour cost, the company reserve the right to increase it.

Booking &Payment Policy
A deposit of 40% is required at the time of booking confirmation. The balance is due 45 days before commencement of the tour program. When the booking is made within 45 days of the tour departure the whole amount must be paid at the time of confirmation.

Cancellation Policy
All cancellations must be notified in writing. The cancellation charges rates applied are indicated below:
35% if cancelled between 60 and 45 days prior to arrival.
50% if cancelled between 44 and 15 days prior to arrival.
100% if cancelled within 14 days or No Show.

Healthy & Insurance
Any person must have a valid insurance cover, the travel insurance against any personal accident, medical attendance, baggage and other related items. We highly recommend taking a First Air Responder tourist cover (Fly Doctor) for in case of any emergency especially when travelling to East Africa includes Tanzania, Kenya, Uganda and Zanzibar Islands. Also each person must ensure that his/her travel documents, visas, passports and vaccination certificates are in order.

Tour Alterations
Concerning the sequence of the program or itinerary and accommodation arrangements, we reserve the right to make any alterations according any calamity as weather, road conditions, congestion or other causes.

Photographic & Filming
The company reserves the right to take and use photos and video during their operation (safari, trekking, walking) for the promotion activities.